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Support

Everything about Flashlight Pure for iPhone: how to reach us, what the app does, and answers to the questions we are asked most.

Get in touch

Contact

Write to us

support@digitale-manufaktur-rudolstadt.de

We answer in English or German, usually within two working days. Please tell us your iPhone model and iOS version, it saves a round trip.

Postal address

Digitale Manufaktur Rudolstadt
August-Bebel-Straße 35
07407 Rudolstadt
Germany

Overview

What the app does

Questions

Frequently asked

The light does not come on

iOS hands the flash to one app at a time. If the camera, a video call or another flashlight app is running, the torch stays dark. Close the other app and start Flashlight Pure again. If the phone is very hot, iOS blocks the flash until it cools down.

My iPhone has no brightness steps

Not every flash module can be dimmed. Where it cannot, the app falls back to plain on and off, which is why the dimming row does not appear on some models.

How do I get Pro back on a new iPhone

Open Pro and tap Restore purchase. The purchase belongs to your Apple Account, so it works on every device signed in with the same account. There is no login and no account of ours involved.

Where do I find the widget and the Control Center toggle

Widget: press and hold an empty spot on the home screen, tap the plus, search for Flashlight Pure. Control Center: swipe down from the top right corner, tap Edit, then Add a Control.

What data does the app collect

None. No account, no analytics, no advertising, no network connection. Your settings stay on the device. The Pro purchase runs through Apple, we never see payment details. The privacy policy spells this out.

Which languages does the app speak

German and English. The interface follows your device language and falls back to English for every other setting.

I found a bug or I am missing a feature

Send us a mail. Bug reports and requests go into the same list, and the ones that arrive most often get built first.